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How to enable or disable computer lock in Windows Vista/7

Thursday, 5 November 2009 06:27 by Stephen

Computer locking is a security measure that is common for all Windows Operating system. Whether your computer stays idle for a specific time, or you lock it by yourself (by pressing Win key+L, for eample), the computer becomes "locked" and you have to enter your user name and password to unlock it.

While being effective security tool, it can also be annoying. In order to disable or enable it, we can use Windows Group Policy editing tool.

To start Group Policy editor, go to Start, then Run and type "gpedit.msc". As an alternative, you can type it into search bar.

When you are there, navigate to User Configuration=> Administrative Templates=> System=> Ctrl+Alt+Del Options

 

gpedit.png

Double click on "Remove lock computer" and choose "Enabled" or "Disabled". Click Apply and close the window, you're done!

General scenario of troubleshooting a networking question.

Monday, 28 September 2009 13:53 by Stephen

Case A: Network printer issue.

 

SituationA user is installing a network printer for the first time.A networked printer suddenly stopped working.
PreparationConnect a printer to power source and turn it on. Connect a printer to the computer. Get the disk with drivers or download a driver installation package from manufacturer website. Install printer drivers and make sure it’s fully functional when used locally. Check the network connectivity on both computers: ping both and access them by IP or NetBIOS name. A ping command can be run from a command-line window (Start->Run->cmd) and is used as follows: Ping address Where address is the computer name or its IP address. Computer’s IP address consists of 4 numbers from 0 to 255 and can be determined by running the ipconfig command, while computer name is comprised of alpha characters and numbers and can be found in My Computer properties under Computer name If ping command fails, that’s a general network connectivity issue that is to be dealt separately. You can access a computer or network by their IP or name if you type them into Start->Run window, preceded by two \ symbols, i.e.: \\192.168.1.103 Or \\ann-PC If you managed to open shared resources and see the printer you need, right-click its icon and click “Connect”. If you are asked if you want to use this printer as a default, click yes. If you are getting “not accessible” message, it’s a sharing or connectivity issue, which will be dealt with further.
InstructionsShare the printer. For Windows XP, go to Start->Control Panel, Printers and faxes, right-click on your printer icon and select Properties. Go to Sharing tab and check “Share this printer” and click Apply. For Windows Vista, procedure is the same, except for control panel application is called “Printers” and there is a context menu item called “Sharing” for all printers. Run Add printer Wizard on the computer, for which you want to install the network printer. For Windows Vista: Open Printers from Control Panel, double-click “Add Printer”, select “Add a network, wireless of Bluetooth printer” and choose your printer from the search results. If the printer is not listed, click the button below and run a search with custom criteria or browse for printer manually (or enter the host name and IP address). In Windows XP the automatic search doesn’t start, you should choose “A network printer” on the first screen, and “Browse for a printer” on the second screen. Wizard should ask if you want to install the printer drivers on your computer, click Yes. If you were able to connect to the remote printer, but still unable to print using it, try out the following steps: Install the drivers for your printer locally using a setup disc or a driver package downloaded from manufacturer’s website. Restart spoolsv service on computer that hosts the problem printer. Services management snap-in can be started from Start->Run->Services.msc or right-clicking My Computer->Manage->Services. Find a service named “Print Spooler” in the right pane and then stop it and run again using the controls in the left pane. Alternatively, the service can be restarted using these two commands (entered in Start->Run window): Net stop spoolsv Net start spoolsv Clear the printer spooler folder. Its location in Windows XP is: C:\WINDOWS\system32\spool\PRINTER Enable simple file sharing. It’s enabled by default in WinXP. This can be checked by opening My Computer, going to Tools->Folder Options->View, “Use simple file sharing” checkbox of Advanced settings. Simple file sharing in Vista means sharing the printer to “Everyone”. If the printer is connected to the network using a print server, check if the server receives a valid IP address and a correct connection port is used in printer settings; Try resetting the print server. Remember that its default settings may differ from those that were being used;
Additional stepsA system restore is often helpful in such cases.
Categories:  

How to acces your computer in home network from outside.(call #38634)

Monday, 28 September 2009 09:29 by Stephen

Sometimes, you may want to use Windows Remote Desktop connection to access a computer in your home from outside. For example, you have a laptop and desktop connected to a router, that is connected to the internet. You may take your laptop to a trip and still be able to access your desktop, if you alter some settings.

 

Step 1: Make changes to local computer.

Right-click on My Computer (or simply Computer, if you are using Vista) icon and select Properties.  Click "Remote" tab (or Remote settings link if you use Vista). You will see the following window:

 

KB_01_01.jpg

Make sure the second option is chosen. Click "Select users..." button.

 

KB_01_02.jpg

All users that are in Administrators group by default can use Remote Desktop connection to access your computer. You may add your computer's administrator's account or create a new one using Control Panel-User accounts.

 

 

KB_01_03.jpg

Make sure you add the user you create to Remote Desktop Users group as shown in the picture above.

Make sure your firewall or antivirus doesn't block remote deskop connections.

Step 2: Configure your router's firewall.

You can access your router's configuration via web browser normally. By default, its address can be http://192.168.1.1 . To know the exact one, find out the address of "default gateway" using ipconfig command (click Start, go to run, type cmd, then type ipconfig in console window that opens).

 KB_01_04_1_1.jpg

 For example, if I used a router, I would access it by going to http://192.168.150.1

Web interface for configuring a router may differ from model to model. We should look for Firewall settings, specifically, port forwarding.

This website contains sets of instructions for numerous routers and programs.

If you are having troubles navigating the site or know where port forwarding is enabled in your router conifuguration, you have to forward data to port 3389, on the IP of your home networked computer. Some routers provide easy to use interface, which allows you to choose from the computers and also from the vast list of applications (you should be looking for Remote Desktop, do not confuse with remote assistance).

 

Step 3. Gathering the necessary information.

In order to connect to computer that is in your home network, you will need an external IP address (the IP address of your router).  If you go to this site, your IP address will be printed in bold at the top of the page. You can also know your external IP from the router configuration page.

Of course, don't forget to write down user name and password of your administrator account (or the one you created specifically for using Remote Desktop).

 

Step 4. Using remote desktop connection from a remote computer.

 

 Click Start->Run->All programs->Accessories->System Tools->Remote desktop connection.

Enter your external IP address as the  computer name, click connect, then enter your username and password (the one you had to memorize in step3).

 

How to set a default browser (Call # 39477).

Monday, 31 August 2009 18:22 by Stephen

Some people may be unhappy with the program they use to  surf the internet. Fortunately, there are many browsers developed by different companies, all with their positive and negative sides. So if you want to change your browser, follow these easy steps:

Download an alternative browser (for example, Opera, Firefox, Chrome or Safari)

Your newly installed browser will ask you if you want to make it a default browser at first run. Even if you refuse now, you can do it at any time.

For Opera, go to Tools->Preferences->Advanced->Programs

 

default browser- Opera.jpg

Tick "Check if Opera is default browser on startup" box and restart the application.

If you use Firefox, go to Tools->Options->Advanced

 

default browser - Firefox.jpg

And click "Check Now". You can also make firefox check if it is default browser every time it starts.

 

If you decided to use Safari, click the cogwheel icon in top right corner, select Preferences and choose the default web browser from the drop-down list:

 

default browser - Safari.jpg

Finally, for Google Chrome, click the wrench icon in top right corner of the window, select options

 

default browser - Google Chrome.jpg

and click "Make Google Chrome my default web browser".

 

NOTE: Sometimes your internet settings won't apply correctly and default browser setting won't change. In order to avoid that, reset Internet Explorer settings.

How to use Recovery console to troubleshoot startup problems.

Thursday, 27 August 2009 17:19 by Stephen

Recovery console is a command line-based tool provided by Microsoft that can be installed as a startup option or run form Windows installation CD. It can be used for troubleshooting different boot up problems that are related to corrupt system files or boot sector.

 

To start the computer and use the Recovery Console:


  1. Insert the Setup CD and restart the computer from the CD drive.
  2. When the text-based part of Setup begins, follow the prompts; choose the repair or recover option by pressing R.
  3. If you have a dual-boot or multiple-boot system, choose the installation that you need to access from the Recovery Console.
  4. When prompted, type the password for the local administrator account.
  5. To exit the Recovery Console and restart the computer, type exit.

Common problems that can be solved using Recovery console:

1. NTLDR is missing.

Possible cause 1: Corrupt NTLDR and/or NTDETECT.COM file. 

Solution:

Copy the below files to the root directory of the primary hard disk. In the below example we are copying these files from the CD-ROM drive letter, which in this case is "e."

copy e:\i386\ntldr c:\
copy e:\i386\ntdetect.com c:\
 

If you  have only one partition ("local drive"), then the CD-ROM letter should be "d", for example.

 

Possible cause 2: Corrupt boot sector or master boot record.

Solution:

fixboot drive name

where "drive name" is the letter of system drive followed by colon. For example:

fixboot c:

fixmbr device name

device name can be found by running map  command

 

 

registry01.gif

How to convert an existing FAT partition to NTFS

Thursday, 27 August 2009 13:01 by Stephen

Sometimes you may need to convert an existing volume from FAT32 to NTFS file system, which provides better security, faster performance allows file compression et cetera.

There is a simple command-line tool that exists for such purpose called convert.

In order to convert one of your drives, click Start, then Run and type:

convert volume /fs:ntfs

where "volume" is a drive letter followed by colon, for example:

convert c: /fs:ntfs

If you are trying to convert a system drive, some files of which are being used by Windows, you may get the following message:

 Convert cannot  run because the volume is in use by another process

 

 

ntfs.png

 

In this case, press Y and let your PC reboot. Conversion will take place at next startup.

 

If you are converting a volume, that is not currently used by any processes, you'll see it converted to NTFS file system.

 

convert2.jpg

Tags:   , , ,
Categories:   Hardware | Windows | Operating System

How to troubleshoot driver problems.

Thursday, 27 August 2009 10:20 by Stephen

Initial problem:

After installing a device driver, the device or the whole computer doesn't function properly.

 

Possible solutions:

 1. Driver rollback.

This cancels the last device driver installation. Use this if you run into small annoyances, or problems, that are related to a specific device functionality that doesn't prevent computer from working.

For example: after installing a new webcam driver, the picture became blurred or unrecognizable. Or, after installing a graphic card driver you are unable to change screen resolution or frequency.

You can roll back driver for a specific device by opening Device Manager:

 

 

drivers1.jpg

Locating Device manager in management console:

 

drivers2.jpg

Selecting a device, which you suspect to have problems with:

 

drivers3.jpg

And clicking "Roll back driver" in drivers tab:

 

drivers4.jpg

2. Last known good configuration/safe mode .

If you are not able to start Windows normally after installing a device driver,  you may need to start your computer in Safe Mode to follow instructions described in part 1. Or, you can use Last Known Good Configuration to boot up.

In order to access these functions, you have to push F8 key several times to get a boot menu. It will look like this:

 

boot-menu-1.jpg

3. System Restore.

While not being the best solution for solving driver problems, it may help if you installed some software package that came with drivers. Usually, printer/scanner manufacturers, as well as graphic card vendors provide additional software together with drivers. If you believe that these managers are causing the problem, system restore is the way to go.

System restore in Windows XP OS

System restore in Windows Vista OS 

 

How to use Windows Installer Cleanup utility

Thursday, 20 August 2009 06:47 by Stephen

Windows Installer Cleanup utility by Microsoft is a small tool that allows you to troubleshoot the problems with software installations that use MS installer. It is advised to use this package in the following cases:

- The computer's registry becomes corrupted.

 - A registry setting that is used by the Windows Installer is
  inadvertently changed, and this change results in a problem.

 - The installation of a program that uses Windows Installer (for
  example, Microsoft Office 2003) is interrupted.

 - There are multiple instances of a setup program running at the same time, or
  an instance of a setup program is "blocked."

This program is small and very simple in use. You have to:

  1. Download it from a link.
  2. Install it like any other program by running the setup file.
  3. Start it  (Start->All Programs) and begin working.

 

  mscui.jpg

 

Actual "fixing" consists of selecting the problem installation and clicking "remove", then installing the application again.

How to disable User Account Control in Vista

Monday, 17 August 2009 06:40 by Stephen

User account control (or UAC) was introduced as another security tool in Windows Vista. With this feature enabled, any program that runs on the computer doesn't get administrator privileges by default. Operating system prompts user before running any application, thus preventing malware from being able to compromise your security.

While being effective in some cases, this feature can also be extremely annoying.

There are 3 different ways to enable or disable UAC.

1. Registry editor.

Go to Start->Run, type regedit and search for the following key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System

disable_uac_2.gif 

Locate EnableLUA key and set its value to 0.

Close Registry editor.

2. System configuration utility.

Go to Start->Run, type msconfig. Go to Tools tab and locate "Enable UAC" or "Disable UAC" line .

Note: it's really called UAP in some versions. 

 

disable_uac_1.gif

3. Using User Accounts control panel applet.

  1. Go to Start->Control Panel->User accounts.
  2. Click Add or Remove user accounts: 
  3. disable_uac_3.gif
  4. Click Change Security Settings
  5. disable_uac_5.gif
  6. Check or uncheck "Use user account control to protect your computer"
  7.  
  8. disable_uac_6.gif

Also, in some versions of Vista, you may skip steps 2-6, as "Enable or disable user accounts control" is right under User accounts.

Fake anti-spyware programs and how to deal with them.

Tuesday, 11 August 2009 18:30 by Stephen

Almost every person, that uses computer running Windows operating must have encountered it. All of a sudden, while you surf the internet, you get a pop-up window,  saying your computer is in danger, your browser is infected and tries to steal your credit card info, your computer is plagued by Trojans, et cetera. Actually, that is true. You've got one very annoying trojan, that claims to be an anti-virus and it may cost you hours of your time or even your files to get it off your PC.

Main window of such fraud antivirus program may look like this:

 

PCAntispyware2010_GUI.jpg

or like this:

 

personal-antivirus.jpg

(these two seem to be among the most popular, we've received quite a lot user questions regarding them in recent days).

Curing your computer

There are always good tools available to download. I'd recommend going for either Malwarebytes removal tool or SpyBot Search&Destroy

 

If you decided to remove the spyware manually, here are the steps:

 

1. Stop the processes.

     Bring up Task Manager (Ctrl-Alt-Del) and look for the process names that can be related to the program. For example, PC_Antispyware2010.exe or jugifyryve.exe. They may, of course, vary for different "antiviruses". If there are any suspicious processes, stop them.

 

2. Look for registry keys.

    For example : 
HKEY_LOCAL_MACHINE\SOFTWARE\PC_Antispyware2010
HKEY_CURRENT_USER\Control Panel\don't load "scui.cpl"
HKEY_CURRENT_USER\Control Panel\don't load "wscui.cpl"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "PC Antispyware 2010"

Pay attention to the last entry. Any entries put in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run are going to be executed at startup. Delete the entry related to the fake antivirus, or (it would be even better) right-click it, select Modify, and delete the command that is there.

 

3.  Remove the files.

If you succeeded in completing the first two steps, the fake antivirus can now be removed. You should know where to look for the files. In case of Anti-Spyware2010, they are:

 <code>c:\Program Files\Common Files\aqamodero.dat
c:\Program Files\Common Files\hubeweqa.lib
c:\Program Files\Common Files\jatikysup._dl
c:\Program Files\Common Files\ofyxodaqa.dat
c:\Program Files\Common Files\sahaso.bat
c:\Program Files\Common Files\zotys.bin
c:\Program Files\PC_Antispyware2010
c:\Program Files\PC_Antispyware2010\AVEngn.dll
c:\Program Files\PC_Antispyware2010\htmlayout.dll
c:\Program Files\PC_Antispyware2010\PC_Antispyware2010.cfg
c:\Program Files\PC_Antispyware2010\PC_Antispyware2010.exe
c:\Program Files\PC_Antispyware2010\pthreadVC2.dll
c:\Program Files\PC_Antispyware2010\Uninstall.exe
c:\Program Files\PC_Antispyware2010\wscui.cpl
c:\Program Files\PC_Antispyware2010\data
c:\Program Files\PC_Antispyware2010\data\daily.cvd
c:\Program Files\PC_Antispyware2010\Microsoft.VC80.CRT
c:\Program Files\PC_Antispyware2010\Microsoft.VC80.CRT\Microsoft.VC80.CRT.manifest
c:\Program Files\PC_Antispyware2010\Microsoft.VC80.CRT\msvcm80.dll
c:\Program Files\PC_Antispyware2010\Microsoft.VC80.CRT\msvcp80.dll
c:\Program Files\PC_Antispyware2010\Microsoft.VC80.CRT\msvcr80.dll
c:\WINDOWS\akudyta.lib
c:\WINDOWS\hoxigawax.inf
c:\WINDOWS\kyci.dl
c:\WINDOWS\nuxojih.scr
c:\WINDOWS\qynomikov.bin
c:\WINDOWS\seni.reg
c:\WINDOWS\yfoneby.db
c:\WINDOWS\system32\_scui.cpl
c:\WINDOWS\system32\cocefezyj.dl
c:\WINDOWS\system32\qebykiti.dl
c:\Documents and Settings\All Users\Application Data\pybisezyr.db
c:\Documents and Settings\All Users\Application Data\ulycozoho._dl
c:\Documents and Settings\All Users\Documents\ekenubes.com
c:\Documents and Settings\All Users\Documents\icosagula.reg
%UserProfile%\Application Data\jugifyryve.exe
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\PC_Antispyware2010.lnk
%UserProfile%\Cookies\ajeby.reg
%UserProfile%\Cookies\yqeqaranym.vbs
%UserProfile%\Cookies\zebav.pif
%UserProfile%\Desktop\_scui.cpl.txt
%UserProfile%\Desktop\PC_Antispyware2010.lnk
%UserProfile%\Local Settings\Application Data\xoqupuwytu._dl
%UserProfile%\Start Menu\Programs\PC_Antispyware2010
%UserProfile%\Start Menu\Programs\PC_Antispyware2010\PC_Antispyware2010.lnk
%UserProfile%\Start Menu\Programs\PC_Antispyware2010\Uninstall.lnk 
</code>

 

 

 

 

 

 


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