1. With the Windows XP CD-ROM in the CD-ROM drive, click Start,

     and then click Control Panel.

 2. Double-click Add or Remove Programs.

 3. Click Add/Remove Windows Components.

 4. In the Windows Components Wizard, click Accessories and Utilities (the words, not the check box), and then click Details.

 5. Use the appropriate method.

• If the Games check box is not checked (no games are installed), and you want to install all of the games, click to select the Games check box, click OK, and then click Next.
• If the Games check box is not checked (no games are installed), and you want to install one or more of the games, click Games (the word, not the check box), and then click to select the check boxes for the games you want to install. Click OK, click OK, and then click Next.
• If the Games check box is checked and the background of the check box is white (all games are installed), and you want to uninstall all of the games, click to clear the Games check box, click OK, and then click Next.
• If the Games check box is checked and the background of the check box is white (all games are installed), and you want to uninstall only some of the games, click Games (the word, not the check box), and then click to clear the check boxes for the games you want to uninstall. Click OK, click OK, and then click Next.
• If the Games check box is checked and the background of the check box is gray (one or more games are installed), and you want to uninstall all of the games, click to clear the Games check box, click OK, and then click Next.
• If the Games check box is checked and the background of the check box is gray (one or more games are installed), and you want to uninstall only some of the games, click Games (the word, not the check box), and then click to clear the check boxes for the games you want to uninstall. Click OK, click OK, and then click Next.

By default, Windows XP includes FreeCell, Hearts, Minesweeper, Pinball, Solitaire, and Spider Solitaire.

Most of the time people do not worry about safely ejecting USB from computer. And this can be ok for one, two or even hundred times. But then suddenly device stop working. That happens because when any device is plugged in it is powered with electricity and every time you break the electric circle you cause damage. To avoid this you need simply Safely remove hardware. There are three easy ways to do this:

1. Click on the arrow button is the system tray

Click Safely Remove Hardware

Click on the device you want to remove.

2. Open My computer

Select device you want to remove

Click Eject this disk in the System tasks panel

3. Turn off PC. Remove the device.

That's all. follow this simple instructions and your removable media will work for a long time.

Initial Problem:

User has installed rouge antivirus system on its computer called Cyber Security. Usually this program is been installed when promoted via the web, you will see a message stating that your computer is infected with viruses and you need to install antivirus system called Cyber Security. After installing the program it adds itself into start up items. After Windows is loading Cyber Security performs a scan of your system and then shows you a result. Usually result states that your system is in danger and you have a lot of viruses on you computer but the program cannot remove threads untill you buy it. This program cannot be removed in usuall way through "Add/Remove programs" option in comtrol panel.

Solution:

To completely remove Cyber Security from computer following steps must be performed:

1. Download the rkill.com utility to stop Cyber Security processes that cannot be stopped in usuall way.

2. When the black window shows successfull result close it.

3. When all processes are killed download Malwarebytes' Anti-Malware, or MBAM.

4. After downloading the above file double click on it, it will start instalation process. You don't need to make any changes to program settings during installation process.

5. When installation finished make sure that "Perform quick scan" option is selected, thne click on "Scan". When the scan is finished click "OK".

6. Program will find all threats on your computer. Just select all items and click on "Remove Selected".

7. After program removes all entries just click on "Exit".

For some reason user may need to completly uninstall MSN Messenger from its computer, but found that isn't so easy as it should be.

Here is a detailed instructions how to delete MSN Messenger:

1. Go to "Start", "Control Panel".

2. Double click on  "Add or remove programs", then choose the option "Add/remove windows components" on the left side and check MSN Messenger to remove.

• Note, you may see two services that look similar. One is Windows Messenger and the other MSN. Windows messenger can also be removed if you are getting a lot of unwanted popup boxes with the words "Messenger Service" at the top.

If for any reason you cannot find MSN Messenger in the add or remove area of control panel, try the second method below for removal.

1. Go to "Start", "Run". type the following line (without quotes):

"RunDll32 advpack.dll,LaunchINFSection %windir%\inf\msmsgs.inf,BLC.Remove"

2. Press OK and restart your computer.

To uninstall Windows Media Player or other Window's program like Internet Explorer you need to perform following actions:

1. Go to "Start", "Control Panel", open "Add/Remove programs". You will see the list of programs installed on your computer.

2. Check the box "Show Updates".

3. Scroll down and find necessary application (in our case Windows Media Player 11).

4. Uninstall all items related to Windows Media Player.

After that your Windows Media Player will be completely uninstalled from your computer.

Nowadays large amount of fonts are available. It is common to use standart fonts for Internet publishing or document development. However new fonts sometimes should be added to achieve specific goals.

To install a font, follow these steps:

1. Click Start, and then click Run.

2. Type the following command, and then click OK:
%windir%\fonts

3. On the File menu, click Install New Font.

4. In the Drives box, click the drive that contains the Font that you want to add.
5. In the Folders box, click the folder that contains the Font that you want to add, and then click OK.

6. In the List of fonts box, click the Font that you want to add. To select more than one Font at a time, press and hold the CTRL key while you select each Font.
7. Click to select the Copy Fonts To Fonts Folder check box. The new font is saved in the Windows\Fonts folder.
8. Click OK.

To remove Font you need to delete the appropriate file from "%windir%\fonts" folder.

Initial Problem:

During installing TekService user got the error message: "Installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869." User was unable to complete the installation.

Troubleshooting process:

As far as the error message indicates the possible problem with the package user downloaded the latest package. The package was tested on testing PC by the expert. However user got the same error.

The next step was checking the Add/Remove programs list for old TekService installation. TekService wasn't in the list of installed programs.

After several other troubleshooting steps we noticed that TekService service is still present in Services list. That was the reason of installation failure.

The reason why TekService service was still available was uninstalling program with third-party uninstallation software instead of using Add/Remove programs applet.

Solution:

Solution consists of manual deleting TekService service and restarting PC.

The following steps describe how to manually delete service:

1. Press Start and choose Run.

2. In the Run window type "regedit" without quotation marks and press Enter. Registry editor should open.

3. In Registry Editor navigate to HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services key and locate TekService key.

4. Delete whole TekService key with all subkeys.

Confirm the action by pressing YES.

After deleting service and rebooting PC user was able to install TekService.

You can use Disk Cleanup to free up disk space by deleting temporary files and uninstalling programs. Disk Cleanup lists the temporary files, Internet cache files, and
unnecessary programs that you can safely delete.

To access Disk Cleanup:

1. Select the drive you want to check in Windows Explorer or My Computer.

2. On the File menu, click Properties, and in the General tab, click Disk Cleanup.

3. Choose files you would like to clean and click on OK.

Initial Problem:

When you install a program on a PC, it invariably includes ancillary files scattered through your Windows folder. To remove a program completely, use the Add/Remove Programs utility.

Solution:

Check your documentation to see if the application has its own custom uninstall program, and use it if it's available.

If not, open the Start menu and select Settings, then Control Panel.

Double-click on Add/Remove Programs.

Find the program you want, then click Add/Remove.

In the box that appears, confirm to remove the program and click through the Wizard that follows.

Step 6
Consider using a third-party utility, such as Clean Sweep or other Norton Utilities, to uninstall remnants of programs from your system.