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Everyday, Ask Dr. Tech helps thousands of satisfied customers compute with confidence. But don't just take our word for it, here is what our customers have to say...
"Dear team of Ask Dr. Tech. I am very happy with the service you have provided. All the agents I have dealt with have been very courteous and most helpful. I would recommend your service wholeheartedly. Thanks again, and keep up your excellent work."
- Guy Spears, Osage, WY
Subscribed since Feb 2001
"Wait time for tech help was very minimal. Tech was patient, very courteous and focused on my problem. Good job."
- Jim Boggs, Marianna, FL
Subscribed since Jul 2000
"The staff at Dr. Tech has always solved my software and hardware problems. Even when faced with quirky glitches that other Computer Wizards failed at, the staff at Dr. Tech stayed with the problem until it was solved. My advice to anyone is to use this service. When compared with the astronomical fees that Microsoft and computer companies are charging, this service is a Godsend. It has saved me thousands in support fees. I would recommend it to anyone and I do. Only a fool would consider NOT using Dr. Tech. Joyce Carter is especially adept at trouble shooting. She has come through were other tech wizards from the corporate world and internet have failed. Joyce is worth her weight in gold! Keep up the good work. I will always tell all I come in contact with about your valuable service."
- Ron Smith, Katy, TX
Subscribed since Sept 2001
"I continue to be amazed as to how the agents are able to be on top of so many subjects and software programs. Keep up the good work!"
- Frank Dilling, Alamo, CA
Subscribed since Jan 2001
"I was at a loss with my problem. I had no books that addressed the problem. Microsoft "nickel and dimes" you for every piece of advise outside their generic knowledge base. I ran into your site while searching for answers on the web. It was well worth the investment. Thank you very much."
- Richard Shannon, Brandon, FL
Subscribed since February 2002
"I have no idea what I would do without Ask Dr Tech. You have returned my investment 10 times over. You are phenomenal."
- C. Gail Ryan, Tampa, FL
Subscribed since November 2000
"Marvin was a great help. He solved my main problem and talked me through each step of the process. I was using my cell phone and kept getting disconnected and each time he promptly called me back to continue helping me out."
- Carol Teguns, Phoenix, AZ
Subscribed since July 2001
"This was the very first time that I have ever called upon Dr Tech for assistance. John, who was the contact expert, was most patient, sincere, kind, courteous and quite capable of taking care of the problem and solving it completely. Thanks you all for your excellent help! I shall certainly be calling on you in the future! Thanks again!"
- Robert R. Besser, Oka Raton, FL
Subscribed since January 2002
"I am an 80 year old retired priest. I enjoy computing - so now with you standing over my shoulder, I am totally content that I can do no wrong. I wish I was 40 years younger just to see where computing is going. Maybe by then you will have an Email address in heaven. Thanks and God bless you."
- Jack Juchcinski, Harvey, IL
Subscribed since December 2001
"Jason was the support agent who brought my word program back from the dead. I commend him for doing a terrific job with a very positive attitude. When things looked bleak, I swear I could hear a smile in his voice."
- Thomas Velasquez, Cotati, CA
Subscribed since February 2001
"We feel Dr. Tech is the best place to get computer help with both simple and complex issues. We appreciate the prompt service to resolve our computer problems."
- Joan Tuzinkiewicz, Panama, FL
Subscribed since January 2001
"Francis Tolentino was a very good agent. He was very clear with his instructions. They went right to the heart of the problem. He is to be commended."
- Melvin Rogowz, Los Angeles, CA
Subscribed since December 2001
"On the whole, so far, I am enthusiastic with the support I have been getting from Dr. Tech. I would recommend the Service unreservedly to anyone that has a PC."
- Apostolos H. Moussatos, New York, NY
Subscribed since June 2001
"Roy is extremely good at his profession and we appreciate him. Glad we found you. Thanks a bunch!"
- Jim Brown, Antioch, TN
Subscribed since Sept 2001
"You are always very helpful. I like to attempt to solve my own problems with my pc. It is comforting knowing dr. tech is a phone call away. Thanks!"
- MaryAnn Hawk, Fairhaven, MA
Subscribed since May 2001
"I know a lot about computers but this was a new one for me. We all need help once in a while and you supplied it and fast. Thanks."
- Earl Bracken, Sun City, AZ
Subscribed since January 2002
"Francis was most cooperative and helpful. He solved my problem in thirty seconds."
- Perntice Van Allott, Palm Springs, CA
Subscribed since April 2001
"I feel that the money I paid for my subscription is some of the best money I have ever spent, and would recommend your service to anyone; you can quote that if you like. THANKS!!!"
- Ora Woods, Roseville, OH
Subscribed since May 2001
"Excellent experience right off the bat on my first call. Thank you very much."
- Keith Barkley, Harve De Grace, MD
Subscribed since February 2002
"Roy solved a problem for me that not even Gateway could solve."
- Kris Swanson, Luverne, MN
Subscribed since February 2002
"Joyce was very patient and well prepared. We had a very long session and she stayed with me despite my ineptness. I do not use your service often, and it is still worth the price."
- James Sutherland, West Richard, WA
Subscribed since November 2000
"Very satisfied with Ask Dr. Tech's service. Have recommended you folks to friends and clients."
- Jerry Rosen, La Verne, CA
Subscribed since August 2001
"I had simple questions and got straightforward, correct advice. Hurray!"
- David Hessekiel, Rye, NY
Subscribed since January 2001
"Peter was highly professional and very helpful. He spent a great deal of time assisting me. He should be commended on his excellence."
- Ellen M. Parent, Kittery, ME
Subscribed since January 2002
"Well worth the money for this help"
- Garver Brown, Chetek, WI
Subscribed since December 2000
"All of your agents are very patient and helpful. I am so glad that I signed up for your service. Thank you!!!"
- Kenneth Smith, W. Yarmouth, MA, Subscribed since Feb, 2002
"All of your staff are exceptionally courteous and patient and also seem well informed."
- Nan Fournier, Chicago, IL
Subscribed since July 2001
"Roy went above and beyond the call of duty to help me with my technical problem. He should be commended for his excellence. Many thanks for hiring such a capable employee."
- Ellen M. Parent, Kittery, ME
Subscribed since January 2002
"I debated for a week on signing up and paying the money. After doing so and working with your tech support agent, I feel it was money well spent. I am very pleased and will recommend Dr. Tech. Melvin was friendly, supportive, and guided me through each step; I was made to feel very comfortable. Thanks again!"
- David Johnson, San Francisco, CA
Subscribed since Feb, 2002
"The answer to my question was prompt and very helpful. It worked. Thank you."
- Dolores Reynolds, Bowling Green, OH
Subscribed since March 2001
"Your agent Francis was great just like the company he works for. He even help me out with another problem by putting it in writing and emailing it to me as I requested, thanks Dr Tech for having such knowledgeable and friendly people working for you to help people like me."
- Anthony Scalise, Brick, NJ
Subscribed since July 2001
"In the last two days I have called your Tech Support for help on many things and those who have helped me was very kind and helpful in explaining what to do and how to do it. We have and will continue to recommend Dr. Tech to our friends, family and coworker. Thank you very much."
- Judy Molden, Pomeroy, OH
Subscribed since April 2001
"You all are great over there...I refer all my friends to you!!"
- Thomas W. Dorsher, Oakes, ND
Subscribed since Feb, 2001
"They were all outstanding and patient with me, whose knowledge of computer workings is limited. For someone like me the subscription fee was the best investment I have made so far concerning my computer."
- Marilyn Filipos, Saegertown, PA
Subscribed since March 2002
"Graphically walked me thru it over the phone and me being 84 years old, his instruction awakened my missing memory and I realized what I had forgotten and immediately sensed what I had done to cause my problem. A sort of a refresher course!"
- Dinsmore Urquhart, Chester, IL
Subscribed since August 2001
"The response time was surprisingly fast. This was an excellent resource to confirm what I had suspected was a hardware problem. Overall I am very satisfied with the service and would use it again."
- Edward Rose, Woburn, MA
Subscribed since March, 2002
"Your service provides me with a comfort level that allows me to take on problems I might otherwise ignore. Thanks!"
- Jack Huffner, Davie, FL
Subscribed since Oct 2001
"The promptness of your response was really appreciated. The recommendations provided the solution. Will continue to be a satisfied customer."
- Bernard Steiner, Forest Hills, NY
Subscribed since March 2002
"Your service has been a sanity saver. Thanks!!"
- Jim Brown, Antioch, TN
Subscribed since Sept. 2001
"I ended up talking with two tech reps about my printer FAX problem. They took the right approach by indicating they would research and call me back, which they did within a half hour. This is my first call and will not hesitate to call in the future if the need arises. Thank You!"
- Richard Rainville, Palmetto, FL
Subscribed since March 2002
"Jay Gonzalez was extremely helpful and solved a problem of "slow computer" that had been plaguing me for months! Thanks."
- Jim Reynolds, Sunnyvale, CA
Subscribed since March 2002
"Patient, Patient, Patient, and very helpful! I will be back if necessary."
- Lain Scholnick, Sausalito, CA
Subscribed since March 2002
"Agent suggested that I needed a new video card I installed a new card and problem was solved. Thanks!"
- Billy Chapman, Baton Rouge, LA
Subscribed since June 2001
"You guys provided the greatest service ever. I really appreciate you being there anytime I have ever needed you Thanks for all you do!"
- Robert Childs, Manteca, CA
Subscribed since June 2000
"I like your service; it has solved all my computer problems so far that have come up! Very Happy :)"
- Lenny Schneider, Dyer, Indiana
Subscribed since May 2001
"Dr. Tech never lets me down! Thanks again."
- Mary Jo Thompson, Brownsville, KY
Subscribed since Feb 2001
"What do I say about Roy, he was great, helped me beyond what I expected and because of him and the rest of your staff all I have to say is thank you so much... Because of the kind of people you have working for your company, I am glad I signed up with you."
- Anthony Scalise, Brick, NJ
Subscribed since July 2001
"Joyce is a very dedicated individual and really worked hard to figure out my dilemma. She weighed the alternatives before deciding the real problem of corrupt System files."
- Eugene Maurer, Santa Rosa, CA
Subscribed since March 2002
"This is the 2nd time I call to solve a problem I spent a couple of hours to try to resolve. Both times you were immediately successful in less than 5 minutes. YOU are the best value of any purchase I have made over the Internet."
- Reginald Gaudette, Laconia, NH
Subscribed since July 2001
"This was my first time and I was very pleased with the prompted service and easy to understand instructions."
- David Winkle, Caloundra, Australia
Subscribed since March 2002
"It was great to have someone answer the phone, speak English, and solve the problem in less than 1/2 hour. Thank you!"
- Gerry Bergeron, Holliston, MA
Subscribed since March 2002
"It means a lot to me that I can talk to a person. The two that I have dealt with have been very understanding at what I am trying to tell them. I will tell all my friends about this service for they to are getting tried of talking to a machine. Thank You."
- Robert Walker, Galva, IL
Subscribed since March 2002
"Jay was the first to help and gave me some excellent tune-up tips, which worked VERY well. As far as follow-up, I spoke with Melvin and he was the best. We finally came up with a solution for my problem and he was very informative and professional in his approach. Both are great and should be commended for their work. Thanks again for everything. I will definitely recommend you to all my computer friends. Sincerely, Robert Eller... A satisfied user."
- Robert Eller, San Francisco, CA
Subscribed since March 2002
"Once I explained the problem I was having, Peter told me what was probably at play; he took me step by patient step to remedying the problem, which had evaded solution previously, in spite of expert local help. I am most appreciative!"
- Katherine Hoak, West Islip, NY
Subscribed since April 2002
"You saved my life and my business. Thank you!"
- Barry Gauger, Winooski, VT
Subscribed since April 2002
"We were very pleased that your agent called us back quickly with a solution and then emailed us after more research. He sent very clear instructions that solved the problem."
- Steven Goreham, Mt. Prospect, IL
Subscribed since December 2001
"He was able to identify the problem immediately and provide the solution I had been searching for over a month. GREAT JOB!!!!!"
- Edward S. Shipper, Houston, TX
Subscribed since April 2002
"I am VERY GLAD that I have Dr. Tech as my computer support and will continue to subscribe to your GREAT service, Much Better than the Dell support. Thanks Again, Max Murphy"
- Max Murphy, Morristown, TN
Subscribed since August 2001
"Peter, Melvin, Jason, and Dennis and have been very patient, and most of all, very attentive to the problems I was facing with my computer. They have brought customer service to the next level. I highly commend them for their efforts."
- Steve Sison, Fremont, CA
Subscribed since April 2002
"My hard drive was wiped out by a virus. I had to reformat my hard drive and re-install my operating system and all of my programs (of which three had to integrate). This was a nightmare to me, but all of your representatives that I spoke with were very, very knowledgeable, helpful and extremely nice and professional. I was so pleasantly surprised. Thank you for your service!"
- Joseph Crawford, Crestline, OH
Subscribed since March 2002
"I am so happy with your service! Every representative was so nice, professional and knowledgeable. Thanks!"
- Deana Schreindl, Olympic Valley, CA
Subscribed since April 2002
"She stayed with me until I was confident that problem no longer existed"
- Richard Rainville, Palmetto, FL
Subscribed since March 2002
"The support tech by the name of Francis was very helpful. He could not get through to my phone due to a local block. So, he sent an Email within minutes describing exactly what to do. I followed his directions and fixed the problem on the first try. I am very pleased to have found your website."
- Clarence Allison, Norwood, OH
Subscribed since May 2002
"I have been very pleased with all the help I have gotten over the last year and a half. Your agents have been prompt in returning my calls and have been very helpful to explaining what to do and the reason for doing it. I am a self-taught beginner with a computer and your people are very polite and understanding. I recommend your service to anyone who has a problem and cannot solve it. You will continue to get our business. Thank you very much."
- Judy Molden, Pomeroy, Ohio
Subscribed since April 2001
"My problem was corrected in phases. I made about 3 or 4 calls. Your very knowledgeable tech people and their emails corrected it. I really liked that fact that none of them was ever condescending due to my lack of knowledge. They were very patient and knowledgeable. I recommend your service to anyone owning a computer, whom I meet. Your service is a top notch!"
- Bill Dwyer, Paso Robles, CA
Subscribed since March 2001
"Within 10 minutes I resolved a problem that my dell support could not handle after 2 hour mostly waiting for some techie to become available."
- Clark Manning, Edmond, OK
Subscribed since May 2002
"As always, this service is invaluable. Thank you!"
- Jeanette Kreiser, Chevy Chase, MD
Subscribed since Jan 2001
"I am very appreciative of everybody there at Ask Dr. Tech. You are making my life so much better! Thanks!"
- Sandra Carden, Clarence, NY
Subscribed since May 2002
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