LiveRepair Releases the New Version of its TekDesk Software Suite

LiveRepair.com releases TekDesk 3.53, the latest version of its web-based support system. It features remote diagnostics, screen sharing tools, file management system and voice chat.

On July 5, 2004, LiveRepair.com has introduced the most recent version of its remote help desk solution, TekDesk 3.53, targeted at corporate clients and partners. TekDesk 3.53 is the new updated help desk software suite with improved interface for both users and experts. TekDesk 3.53 allows experts to receive and upload files to clients at one click. Now users do not need to search for the technical information that they might not know: our remote diagnostics tools allow us to collect the necessary PC information and forward it to expert directly. Through permission-based architecture, this operation is transparent and traceable.

TekDesk 3.53 brings LiveRepair.com's support services to a new level by decreasing resolution time and increasing client's satisfaction rate. TekDesk 3.53 is a more reliable and affordable outsourced technical solution. Delivers support service for companies of any size, especially small- and mid-sized system builders and integrators, VARs, and IT consultants.

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