LivePCsupport: LiveRepair's New Online Technical Support Service for Small and Medium-Sized Businesses
Small and medium-sized businesses are now able to save thousands of dollars in their IT maintenance budgets. LiveRepair.com has launched a new Web service specially targeted at small and medium-sized enterprises (SMEs). The service is located at Live PC Support.
Thousands of small and medium-sized companies have IT budgets that are too small to meet the IT support needs of today's business. Staff training and PC maintenance are expensive. In-house IT staff is prohibitively expensive and hiring IT consultants is burdensome for small budgets. Computer support lines of large vendors are not helpful in many cases. Even outsourced computer helpdesks can cost thousands of dollars per month...
Understanding the concerns of small and medium-sized business owners and managers, LivePCsupport created several packages that would cost clients just pennies a day. In contrast to the TekOnline offerings, which are designed for individual PC users, corporate helpdesks, and IT service providers, LivePCsupport's products are intended for businesses which need live support for two or dozens of PCs. Distributed companies that have their PCs scattered across several locations - offices or homes of telecommuting employees - will especially benefit from the new service.
One major advantage of LivePCsupport's offering is drastic savings when ordering support for several computers. For example, live online tech support for three computers will cost just US$20/PC per quarter.
LivePCSupport services are based on TekDesk 3.51, LiveRepair.com's world-class helpdesk environment. TekDesk 3.51 incorporates multi-tier workflow model, distributed helpdesk locations, and permission-based client-side software. TekDesk 3.51 is also available for licensing to third-party operators.
Small and medium-sized companies often seek value in maintaining their IT infrastructure. LivePCsupport is aimed at fulfilling special IT needs of this group of our customers, all at an unbeatable price.
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