TekDesk 3.5: LiveRepair Releases a Multilevel Help Desk Suite

LiveRepair.com has introduced a multilevel remote help desk solution that now enables its partner companies to augment outsourced technical support with the in-house IT staff can seamlessly share unified help desk tools.

The release of TekDesk 3.5 represents the launch of the new generation of LiveRepair.com's help desk software.

The key difference of TekDesk 3.5 from its predecessors is that it enables multilevel, multilocation help desk configurations. IT support companies and IT support departments no longer need to solve the dilemma whether they need to outsource some levels of IT support or purchase or lease remote access tools to provide remote support by in-house technicians.

TekDesk 3.5 symbolizes LiveRepair.com's commitment to its mission to create effective, yet affordable outsourced technical solution for companies of any size, especially having in mind small- and mid-sized system builders and integrators, VARs, and IT consultants.

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